OED Group Limited / Luohe Hilight Technology Co.,ltd.

OED Group Limited / Luohe Hilight Technology Co.,ltd.

F.A.Q

FAQ


Q1. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available, better for one carton for led tubes which is easy to bend for one pieces only.


Q2. How to proceed an order for led light?

Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.


Thirdly you confirms the samples and effect payment by TT, PayPal, Western union for formal order.
Fourthly We arrange the production as soon as we get the payment.


Q3.Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our different products.


Q4.How to deal with the faulty?

Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.


Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.





Our Service:
1. Your inquiry related to our products or prices will be replied in 24 hours.
2. Well-trained and experienced staff to answer all your inquiries in fluent English.
3. OEM&ODM, we can help you to design and put into product.
4. Protection of your sales area, ideas of design and all your private information.


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